Curse

Asrai · Dec 02, 2010, 02:29 AM // 02:29

This one is kinda tough because I'm trying to help someone remotely... I wont be able to get my hands on their laptop for a few weeks, but they just installed GW and apparently the graphics work, but they can only see items and people that are very close up...no distance view at all. If I move a very short distance away, they lose sight of me, and also cannot see mobs that are within shooting range unless they run in on them. Its on a fairly new Dell Inspiron running Windows 7. I dont know what graphics card or driver yet.... but if anyone has ever experienced this, pls let me know how you fixed it. Thanks !

Elder III · Dec 02, 2010, 03:19 PM // 15:19

Ingame --- "F11" will bring up the graphics options menu, try adjusting the settings there.... should work.

Quaker · Dec 02, 2010, 03:43 PM // 15:43

Odd, but it sounds just like the view you get when you are dead and watch the game through a hero or hench. Therefore, my first guess is a corrupted GW install - so I'd suggest a complete re-install of guild wars by downloading the client followed by a "-image".

Asrai · Dec 02, 2010, 05:26 PM // 17:26

We did the graphics options stuff (over the phone) and compared with my settings, they were the same. We tried a few changes, did the auto detect button, etc. Didn't help. I noticed after I got off the phone last night that the opening login panel has a test computer option. I did this on my box and see it runs through some diagnostics and generates a report, which includes display driver, directX information, etc.... I think that's going to be my next step on the bad box.